Refund Policy

At Acesso Vip, we strive to deliver a great experience with every purchase. However, we understand that sometimes things may not go as planned. Below is our refund policy to ensure you are fully informed:

Delivery Timeline

  • Our estimated delivery time ranges from 7 to 30 days.
  • We work hard to ensure that every order is processed and shipped as quickly as possible. However, please note that delivery can take up to 30 days from the date of purchase.

Refund Eligibility

  • If your order does not arrive within 30 days, you are eligible to request a refund.
  • Refunds can be requested within 30 days from the date of purchase, provided the product has not been delivered.

How to Request a Refund

If you wish to request a refund, please contact us via email at contato@vivendosonho.com.

  • In your email, include your order number, full name, and reason for the refund request.
  • Our customer support team will review your request and provide you with further instructions.

Our Commitment

  • We are committed to providing excellent customer service. If your order does not arrive as expected, we will work with you to ensure you are satisfied.
  • If there is any issue with your product or delivery, do not hesitate to reach out to us, and we will do our best to resolve it quickly.

Contact Information

For any inquiries, refund requests, or concerns, please contact us:

Thank you for choosing Acesso Vip. We appreciate your business and are here to assist you!